Senior Operations Specialist

Sygnum Bank

Zürich, Zürich, Switzerland

Full time


Apr 4

About the job

Sygnum is the world’s first regulated Digital Asset Bank, founded on Swiss and Singapore dual heritage, operating globally. We make digital assets bankable, secure and convenient, empowering our clients to invest in the digital asset economy with complete trust. For the first time with Sygnum, major currencies and digital assets, including Bitcoin, Ethereum and digital CHF and asset tokens are seamlessly integrated in one account.

Sygnum clients team helps corporate, institutional and individual clients navigate the

breadth of our offerings across Custody, Brokerage, Credit & Lending, Corporate Finance, Token Products, Asset Management and B2B. Potential clients include UHNWI, asset managers, financial institutions, foundations, public and private pension funds, government, hedge funds etc.

We are looking for a Senior Operations Specialist to join our small but high impact team in our office in Zurich.

  • Are you passionate about participating in further developing a small but strong Operations team?
  • Are you passionate to work in a growing, fast evolving and complex operational environment with several outsourcing partners?
  • Are you committed to details with a process-oriented mindset?
  • Do you have an agile mindset?
  • Are you keen to work in a dynamic fast-moving start-up?
  • Do you have curiosity for technology, digital assets/ cryptocurrencies, blockchain and ICOs/ IPOs?

If this holds true, we want you on the Sygnum team.


  • Ensure smooth client and street side settlement of fiat (ETPs, structured products, and options), and crypto trades
  • Submit the regulatory reporting in a timely manner (FinFrag, SIX Trade Reporting)
  • Reconcile daily balances and positions, and periodic client staking rewards
  • Opening and maintaining financial products in the core banking system
  • Support ongoing projects on Tokenization platform, and troubleshoot issues
  • Perform technical client account openings and client file updates
  • Investigate and problem solve client queries
  • Ensure smooth client and street-side settlement of fiat (ETPs, structured products, and options), and crypto tradesntenance, payments, security transaction, etc.)
  • Support the implementation and operational handling of new products and services
  • Contribute to continuous quality improvement and risk management of our Financial Services Operations
  • Receive valuable cross functional training to support you that you may excel in your role


  • Experience in the field of Financial Services Operations, especially in the areas of client onboarding, payments and securities/ trading,investigations
  • Experience working with BPO (Business Process Outsourcing) partners
  • Curiosity and passion to help us define and operate Financial Services Operations in the evolving field of digital assets
  • Language skills: English
  • Previous experience with Financial Services Operations in a Finnova/ Finnova-like environment is a plus

If this reads like your profile, please apply through with a 1-page CV. Even if you're not there yet but still think you could be a good fit for our team, please contact us and we'll figure it out. Thank you.

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